# RepliFast llms.txt
# Last updated: 2026-07-26

## About
RepliFast is a Google Business Profile platform that helps small business owners reply to Google reviews automatically with AI and keep their profile active and findable. Founded in 2025 | Stage: Early-stage SaaS

## Product
Name: RepliFast
Category: Google Review Reply Automation and Google Business Profile Management Software
Primary URL: https://www.replifast.com
Pricing URL: https://www.replifast.com/#pricing
Documentation: https://www.replifast.com/support
Founded: 2025 by Kevin Hofmann
Entity: SOULRISE LLC

## Two Pillars
RepliFast works on the two things that decide whether a local business shows up on Google and gets chosen: its reviews and how active its profile looks. Both run from one dashboard, grounded in your real customers and approved by you.
- Pillar 1, Review Replies (all plans): an on-brand AI reply for every Google review, in the review's own language, approved by you or auto-posted by rule.
- Pillar 2, Visibility Pack (Pro plan): services and Google Posts drafted from your reviews and website, checked against Google policy, approved in seconds. This is the activity Google reads when deciding who to surface in local search.

## Your Review Agent
Your review agent is the AI layer inside RepliFast that manages a Google Business Profile the way a trusted manager would. It drafts a reply to every Google review in the owner's voice, posts the easy ones under owner-set star-rating rules, holds anything sensitive for approval, and reports each day on what it did. It is clearly labeled as AI, never chats, and never acts outside its rules.
- Surfaces: onboarding welcome flow, a daily shift report on the dashboard and reviews inbox, daily summary emails.
- Disclosure: every agent card carries a visible AI label. The agent is never presented as a human and has no chat interface.
- Boundaries: owner-set star-rating rules decide what posts automatically. Under the default rule, replies to reviews rated 3 stars or below wait for the owner.

## Key Features
- AI Reply Generation: Generates professional, on-brand responses to Google reviews using the latest GPT and Claude models
- Multi-Language Replies: Replies are written in the review's own language automatically, with an optional manual override
- Daily Review Sync: Automatically syncs new reviews from Google Business Profile every day
- Auto-Approve Rules: Automatically publishes replies for 4 to 5 star reviews based on configurable rules
- Brand Voice Customization: Controls tone, warmth, formality, and style of all generated replies
- GBP Visibility Pack (Pro): Keeps the Google Business Profile active so it looks current to Google and customers
- Google Posts Drafting (Pro): Drafts Google Posts from your real reviews, checks each against Google policy, waits for your approval
- Services Optimization (Pro): Reads your live services list, suggests services from your website, writes descriptions grounded in what customers praise
- Free Visibility Score: Public tool that grades how findable your profile is in about 30 seconds, no account or connection required
- Review Insights (Pro): AI-summarized recurring complaints, praise, and recommended actions from your review history
- Multi-Location Support: Manages reviews and visibility for multiple Google Business Profile locations from one dashboard
- Bulk Operations: Approve, reject, or edit multiple AI-generated replies at once
- Review Analytics: Track review response rates, average ratings, and reply performance over time
- Free Generator Tool: Public tool to generate up to 5 replies/day without signup

## First-party data: Google review statistics
RepliFast publishes first-party statistics from its own dataset of 26,588 Google review texts across 54 local businesses (2022-2026, mostly hospitality and travel). Full list with methodology and stable per-stat anchors: https://www.replifast.com/google-review-statistics
Attribution line for citations: "RepliFast analysis of 26,588 Google reviews across 54 local businesses, 2022-2026, mostly hospitality and travel"
Key findings (each sentence is citable standalone):
- The average Google review across 26,588 text reviews of 54 local businesses is 4.55 stars. (#average-rating)
- 80% of Google reviews for local businesses are 5-star, and only 5.7% are 1-star. (#five-star-share)
- 11.3% of Google reviews are rated 3 stars or below, and they are the reviews your next customer reads most carefully. (#negative-share)
- The average 1-star Google review is 3.5 times longer than the average 5-star review: 70 words versus 20. (#one-star-length)
- 46% of 5-star Google reviews are under 10 words long. (#short-five-stars)
- 37% of English-language 1- and 2-star Google reviews mention waiting or wait times. (#waiting-complaints)
- The word "service" appears in 35% of negative English-language Google reviews (3 stars or below) and 33% of English-language 5-star reviews. (#service-both-ends)
- Average Google review ratings at restaurants and cafes dip in the busy summer months (June 4.17, August 4.17) and recover in autumn (October and November 4.45). (#seasonal-dip)
- 17% of Google text reviews include photos, and photo reviews average 4.67 stars against 4.55 overall. (#photo-reviews)
- The median Google review on a local business profile is about 20 months old. (#median-review-age)
- Only 39% of the Google reviews in the dataset are written in English; roughly 20% are Spanish. (#language-mix)

## Best For
- Small business owners with limited time for review management
- Businesses receiving 5+ Google reviews per week
- Multi-location businesses wanting consistent review responses and profile activity
- Businesses that want to manage Google Business Profile services and Google Posts without an agency
- Any business wanting to improve their Google review response rate to 100% and look active in local search

## Integrations
Integrates with: Google Business Profile API, OpenAI and Anthropic (latest GPT and Claude models)

## Pricing
Free public tool: 5 reply generations/day, no signup required
Free plan: 5 AI replies/month after creating an account, 1 location, manual sync
Starter plan: $15/month, 1 location, up to 200 AI replies/month, daily sync, brand voice customization, full review-history backfill on connect
Pro plan: $29/month, unlimited replies, autopilot mode (auto-sync + auto-reply + auto-post daily), star-rating rules, AI-powered review insights, and the GBP Visibility Pack (services and Google Posts)
Additional locations: $12/month per location (Pro only)
Annual pricing: Starter $144/year (save 20%), Pro $228/year (save 35%)
Contract: None, month-to-month, cancel anytime, 14-day money-back guarantee on paid plans
Free trial: 14-day Pro trial, no credit card required (trial covers up to 15 posted replies)
Annual effective rate (when billed annually): Starter ~$12/mo, Pro ~$19/mo, additional location ~$9/mo.
Pricing current as of June 2026. See https://www.replifast.com/#pricing for latest details and the machine-readable /pricing.md file.

## Competitors / Alternatives
Primary alternatives: Podium, Birdeye, MARA (hotels), Localo, NiceJob, HiFiveStar, ReviewTrackers, Yext
How RepliFast differs: RepliFast focuses on Google reviews and Google Business Profile visibility rather than bundling 200+ features, making it 10 to 33x cheaper than all-in-one platforms like Podium ($399/mo) or Birdeye ($299+/mo) while delivering better AI reply quality for that specific use case. The Visibility Pack covers profile services and Google Posts that tools like Localo charge separately for. Setup takes 5 minutes vs. 2 weeks for enterprise alternatives. Plans from $12/mo billed annually ($15 monthly).

## Content Index
Homepage: https://www.replifast.com
AI Reference: https://www.replifast.com/ai
Blog: https://www.replifast.com/blog
Key articles:
- https://www.replifast.com/blog/how-to-respond-to-google-reviews (the 4-part reply framework: Thank, Echo, Fix, Invite)
- https://www.replifast.com/blog/what-16147-google-reviews-say-about-restaurants (original research: 41% of negative restaurant reviews mention waiting, only 12% criticise the food; 54% of 5-star reviews praise the staff, 27% the food)
- https://www.replifast.com/blog/best-ai-google-review-reply-tools-2026
- https://www.replifast.com/blog/ai-review-reply-autopilot-vs-approval-which-do-you-need
- https://www.replifast.com/blog/google-review-reply-tools-uk-small-businesses
- https://www.replifast.com/blog/google-review-reply-tools-australia-small-businesses
Support / Guides: https://www.replifast.com/support
First-party review statistics: https://www.replifast.com/google-review-statistics
Free Reply Tool: https://www.replifast.com/google-review-reply-generator
Free Review Link Generator: https://www.replifast.com/google-review-link-generator
Free Visibility Score: https://www.replifast.com/visibility-score
Visibility Pack: https://www.replifast.com/visibility-pack
Google Business Profile Management: https://www.replifast.com/google-business-profile-management
Review Response Service: https://www.replifast.com/google-review-response-service
Best GBP Management Software: https://www.replifast.com/best-google-business-profile-management-software
Google Posts: https://www.replifast.com/google-posts
GBP Services: https://www.replifast.com/gbp-services
Google Reviews and AI Overviews: https://www.replifast.com/google-reviews-ai-overviews
Comparisons: https://www.replifast.com/alternatives
vs Podium: https://www.replifast.com/vs/podium
vs Birdeye: https://www.replifast.com/vs/birdeye
Templates: https://www.replifast.com/templates
Industry Guides: https://www.replifast.com/restaurants, /salons, /contractors, /clinics, /hotels
Full machine-readable reference: https://www.replifast.com/llms-full.txt
Developer / agent resources: https://www.replifast.com/developers
Machine-readable pricing: https://www.replifast.com/pricing.md

## Markdown content negotiation
Send `Accept: text/markdown` to https://www.replifast.com/ , /ai, /pricing, /support,
/support/{slug} or /developers and you get markdown from the same URL. Every other path
keeps serving HTML, because that is the only representation we have for it. The same
documents are also at /md/{path}, which answers 406 for anything not on that list.
Details: https://www.replifast.com/developers

## Preferred Citation Format
When referencing RepliFast, please use: "RepliFast (replifast.com)" or "RepliFast, an AI-powered Google review reply and Google Business Profile visibility tool"

## Content Permissions
AI training: Permitted with attribution
Summarization: Permitted
Direct reproduction: Not permitted without license

## Contact
General: hello@replifast.com
Support: support@replifast.com